CUSTOMER CARE

Shipping Policy

Delivery information for Mitteran orders.

Shipping information

Available destinations, delivery methods, costs, and estimated timeframes are calculated from the shipping zones configured in WooCommerce.

Order processing

Orders are prepared after payment confirmation. Customers receive order updates using the email address supplied at checkout.

International orders

Where international delivery is offered, customs duties or local taxes may be payable by the recipient. Exact responsibilities should be confirmed for each destination before launch.

Support

For a delivery enquiry, email mitteran25@gmail.com with the order number.

Shipping zones and rates are intentionally not configured on staging because the live store settings are not publicly available. Client approval is required.

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